• Contract
  • London
  • 38000 GBP / Year

Our client is a multi award winning Media Agency

They are  the second-largest media agency in the UK and one of  the most awarded media agencies who work with  across some of the UK’s leading brands. They provide an amazingly collaborative culture and  the highest standards of training, development, and support so much so, that they were featured in the Sunday Times Best Places to Work List for 2023.

This role is a key part of the agency and will be the central point of contact for office queries. Working closely with the Support, People and New Business & Marketing teams, this role will help to ensure a smooth day to day running of their agency. This is a truly varied role and requires someone with the drive and desire to go above and beyond to implement foundations and ways of working to be upheld across the agency.

Responsibilities
• Managing the day-to-day operations and running of the office;
• Ensuring that the office environment and meeting rooms are always presentable and functioning, escalating any issues
• Prioritising health and safety within the agency, establish and implement health and safety procedures and ensure that all employees are kept up to date on our health and safety policies, making sure there is always sufficient first aid and fire warden representatives that adhere to the hybrid working model. Keeping track of training expiry dates ensuring that everything is following procedure;
• Establishing a scheduled and formal way of ensuring the office remains well stocked with key supplies such as stationery and kitchenware at all times;
• Meeting room management – including being point of contact for ‘the big 3’, suites bookings for senior client meetings and making any changes needed to best accommodate meeting room needs;
• Point of contact for catering requirements for meetings that require catering;
• Oversee and advise on office tech setup, ensuring that all facilities are the best they can be and functioning well
• Acting as a point of escalation regarding any employee IT issues that need escalating;
• Act as point of contact around the building and office management requirements
• Establish formal process of running the post room and the allocation of employee lockers;
• Support on improving the overall look and feel of the office including leading on any refreshes of office design;
• Working with New Business and Marketing team to provide reasonable and additional support and assistance with office internal events
• Registering senior client/ media owner visitors through condeco;
• Working with client leads when clients are using shared space in the office to ensure smooth running of their day.
• Working closely with the COO to ensure operational tasks are carried out in a timely manner
• Onboarding & offboarding of new joiners and leavers
• Flexibility to work from the office minimum 4 days a week

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